Refunds & Returns
SMO-KING accepts returns on items bought directly through one of our official websites. Refunds are only available for unused and unopened items bought within 30 days of the return. All returns are subject to a 15% restocking fee. Shipping will not be refunded.
Our refund policy is 30 days. No questions asked. Unfortunately we can’t offer you a refund or exchange after this period.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days. A full refund of the purchase price of the product will be refunded. Shipping charges on the original shipment cannot be refunded.
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email by attaching the the completed returns form received with your order or email us for a copy at firstname.lastname@example.org and send your item to:
Suite 5, Eco House